Terms of Business

How to purchase

Click on the Galleries link. When you find the artwork you wish to buy, simply click on the "Contact Me" and provide me with the reference numbers, quantities and descriptions of the items you wish to buy. Please also provide me with the country, region and postcode the item(s) will be sent to. I will then provide you with details of shipping and insurance costs, and a Paypal invoice.

Security

All transactions are made through Paypal, a secure online payment system. PayPal never shares your financial information with Art Chez-Vous.

Payment

All major credit and debit cards are accepted, as well as payment throught PayPal accounts.
You will be charged as soon as your order is processed.

Shipping

Postage, packaging and insurance costs will be added to your order. Please contact me and I will send you a cost for your destination.

Packaging & insurance

Artwork is well packed to avoid damage and is insured against damage or non-delivery. Please contact me immediately if you receive damaged artwork.
Replacement, exchange or a refund will be put in place.

Returns

I want you to be delighted with your purchase.
If you should decide that you wish to return a purchase, please notify me with the reason for return within 7 days of receipt of the item.
Once I have received the returned item, you will be reimbursed the full purchase value less all shipping costs. The item must be returned in its original condition within 14 days of delivery in the original or other appropriate packaging and appropriately insured with your carrier, otherwise I regret that I will be unable to provide a refund.

Delivery

Depending on your location, delivery will normally be made within 10 working days of your confirmed purchase. You will receive an email regarding delivery date. Delivery times vary according to destination and carriers.

Customs and Excise duties

Purchases from some countries outside the UK may attract duty charges. Responsibility for complying with the Customs & Excise procedures of the destination country and any levied duties rests with the purchaser.

Copyright

Title of artwork ownership will pass to the purchaser upon cleared receipt of payment.
Copyright of the artwork remains with the artist. Artwork and designs must not be copied or reproduced in any way. Please also view my legal statement pertaining to the graphics and information on www.art-chez-vous.co.uk.

Image variations

Variations occur in screen resolutions and photography conditions and light. This may result in a slight distortion of colour and appearance.

Data

Information collected during the purchasing or commissioning process is strictly confidential and protected under the Data Protection Act 1998.
Please view my privacy and legal statements for more information.

Applicable law

Every sale shall be deemed to be performed in England and therefore English law shall govern the total of all transactions.